Mystery Shop Evaluation

My Dining Experience

1. Restaurant Details
Type of Visit: Date Night / Fine Dining

Ambiance: The atmosphere was romantic and cozy. The soft string lights and warm lighting made it feel intimate and perfect for a date night.

2. Staff Interaction
Waitstaff Engagement:

The staff was very courteous and attentive throughout our meal.
Our server was prompt and made sure we had everything we needed without hovering.
We felt genuinely welcomed and taken care of.

Hospitality:

The wine recommendation was on point, and the service was professional.
It felt like the staff really knew the menu and took the time to make our experience special.

3. Meal Quality

Presentation:The food looked fresh and inviting. Our salads were colorful, neatly plated, and portioned just right.

Everything was clean, and attention to detail was obvious.

4. Customer Satisfaction

Overall Experience:We had such a good time! We felt relaxed, and the entire evening was smooth.
From the moment we sat down to the last sip of wine, we enjoyed ourselves.
The whole experience felt seamless and enjoyable.

5. Additional Observations

Attention to Detail:

The glassware and table setting were spotless. Everything felt high-quality and well-maintained.

Cleanliness:
The table was clean, and there were no issues with the dishes or presentation.

6. Final Thoughts
We felt like the restaurant really cared about our experience. The service was friendly, the food was great, and the ambiance made it a night to remember. Would definitely come back!

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